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Problems Connecting to Godaddy hosting account

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12 years 8 months ago #2135 by Anton
I am having issues connecting to my Godaddy hosting account that is using mySQL 5.0 and PHP 5.2. The error says "Connection could not be established"

Here is the info im putting in
Servername: mydomain.com
Port: 21
User: hostingusername
password: hostingpassword

Are there any permissions I should implement, any ideas?

Thank you in advance.

Anton

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12 years 8 months ago #2136 by FlowHeater-Team
Replied by FlowHeater-Team on topic Re:Problems Connecting to Godaddy hosting account
Hi Anton,

The problem is that MySQL hosting databases usually stayed behind a firewall you couldn’t connect over the internet. Only local (localhost or local network) connections allowed. Some providers are providing an additional VPN service. You have first to establish a VPN connection to the local network of the hosting provider, second you can connect to your MySQL database. Please contact your provider for a VPN connection.

NOTE: The TCP/IP port number 21 is for using then FTP protocol. The standard MySQL port is 3306.

Best wishes
Robert Stark

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